Terms & Conditions of Sale for Cash Sale and e-Commerce buyers

PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER. PLEASE ENSURE YOU RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.

1. THE CONTRACT

1.1 These terms of sale apply to all goods supplied by ALFAST FIXINGS & FASTENERS LTD, registered office Unit 1 Avant Business Centre, First Avenue, Denbigh West, Milton Keynes, MK1 1DL, registered in England and Wales No. 01527382.

1.2 For the purposes of this Contract hereafter Alfast Fixings & Fasteners Ltd shall be described as the “Supplier” and the entity placing an order shall be described as the “Buyer”.

1.3 A working day is Monday through to Friday other than weekends and bank or other public holidays.

1.4 No contract exists between the Buyer and the Supplier for the sale of any goods until the Supplier has received and accepted the Buyer’s order.

1.5 The placing of an order by the Buyer shall be deemed acceptance of our Terms and Conditions in their entirety.

1.6 All orders placed by the Buyer and purchases goods from the Supplier, whether by telephone, email, in our trade counter or website are on the basis of these Terms and Conditions and are subject to acceptance by us.

1.7 An acceptance of the Buyer’s offer to buy the goods will be sent shortly after your order has been placed. However, the Supplier reserves the right to terminate the contract in the event that the goods are unavailable, mis-priced or cleared funds are not received.

1.8 The contract is subject to the Buyer’s right of cancellation, clause 9.2 applies.

1.9 The processing of the Buyer’s payment and acknowledgement of the Buyer’s order (including sending the Buyer an email confirming the order is being processed) does not constitute legal acceptance of the Buyer’s order.

1.10 The Supplier reserves the right to change these Terms and Conditions of Sale without notice to the Buyer in relation to future sales.

2. DESCRIPTION OF GOODS

2.1 The description of the goods the Buyer orders will be as shown on the Supplier’s website at the time you place your order.

2.2 The Supplier can make changes to the specification of the goods which are required to conform to any applicable safety or other statutory and regulatory requirements.

2.3 All goods are subject to availability. If on receipt of the Buyer’s order, the goods you have ordered are not available in stock we will not accept your order. If, after acceptance of the Buyer’s order, the Supplier discovers within 14 days of our acceptance of your order that the goods are unavailable, the Supplier may terminate the contract and refund or re-credit you for any sum that has been paid by the Buyer or debited from your credit card for the goods.

3. PRICE & PAYMENT

3.1 All prices on the Supplier’s website are quoted in Pounds Sterling (£). All prices are exclusive of VAT and are subject to the prevailing rate of VAT at the time of placing of order. All prices quoted apply to a specific order only and are subject to change, without prior notification.

3.2 The price payable for the goods the Buyer orders or purchases is as set out on our website at the time you submit your order, plus any delivery charges as advised to you.

3.3 All carriage prices are quoted for UK mainland only and calculated by weight and destination within the United Kingdom, clause 7.3 applies

3.4 The Supplier’s website prices are correct at the time the Buyer places their order. The Supplier reserves the right to change the price of commodity goods e.g. copper, at any time due to market volatility. The Supplier is not obliged to accept the Buyer’s order for purchase for such goods and may decline it or limit the order quantity.

3.5 Every effort is made to ensure that prices shown on the Supplier’s website are accurate at the time the Buyer places their order. On the rare occasion, an error may occur and goods may be either incorrectly priced or described in which case the Supplier will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all.

We reserve the right to correct any errors from time to time. If an error is found within 14 days of accepting the Buyer’s order, the Supplier will inform you as soon as possible and offer you the option of either reconfirming their order at the correct price or cancelling their order.

3.6 In addition to Clause 3.5, if the Supplier does not receive from the Buyer an order confirmation within 14 days of informing them of the error, the order will be automatically cancelled. If the Buyer cancels the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit the Buyer for any sum that has been paid by them or debited from your credit card for the goods.

3.7 Payment for the goods and delivery charges can be made by any methods displayed on the Supplier’s website at the time the Buyer places their order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this Contract, breach of which will entitle the Supplier to terminate the contract immediately.

3.8 The Supplier must receive payment for the whole of the price of the goods the Buyer orders and purchases plus any applicable charges for delivery. The Supplier will not deliver goods ordered by the Buyer until cleared funds are received.

3.9 Payment of orders placed on the Supplier’s website can be made by credit or debit cards (American Express and Diner Club card are not accepted) by completing the relevant details on the Checkout page. The Buyer confirms that by using the credit/debit card to pay for their order or purchase, the card being used is theirs or the Buyer is authorised to use it.

3.10 All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the credit/debit card refuses to authorise payment we will not accept the Buyer’s order or purchase. The Supplier is not obliged to inform you of the reason for the refusal and the Supplier will not be liable for the item not being delivered or provided to you. The Supplier is not responsible for the card issuer or bank charging the card holder as a result of our processing of your credit/debit card in accordance with the Buyer’s order or purchase.

3.11 If the Buyer is a trade customer, you are responsible for all order placed by your employees and for any purchases made on credit/debit cards issued to you. The Supplier is not bound by any individual order limit you may impose on your employees. The trade customer may not withhold payment of any invoice or other amount due to us by reason of any right of set off or counterclaim, which you may have, or allege to have.

3.12 The Supplier strongly advises that the Buyer does not communicate your payment card details and password to anyone via email, including the Supplier. Subject to Clause 11.5, the Supplier cannot be held responsible for any losses the Buyer may incur in transmitting information to us by email or internet, any such loss shall be entirely the responsibility of the Buyer.

3.13 The format of the Buyer’s invoice to the Buyer will be solely decreed by the Supplier.

4. ORDERING OF GOODS

4.1 The Buyer may place an order to purchase a product advertised for sale on our website by following the on-screen prompts after clicking on the item the Buyer wishes to purchase. The Buyer will have an opportunity to check and correct any input error in their order up until the point at which you place your order by clicking the “Place Order” button on the Checkout page.

4.2 All orders placed by the Buyer and purchases of goods by the Buyer from the Supplier, are subject to acceptance by the Supplier (clause 1.5 applies). The Supplier reserves the right not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances.

4.3 Where the Supplier accepts the Buyer’s order, the Supplier has a legal duty to supply goods that are in accordance with these Terms and Conditions of Sale.

5. CLICK AND COLLECT

5.1 The terms set out under this clause apply in relation to “Click & Collect” orders.

5.2 Click and Collect service is available on all goods marked as available for “Store Collection” on our website.

5.3 Ordering of Goods

5.3.1 In accordance with clause 1.6, acceptance of the Buyer’s order and the formation of a contract between us will take place when we hand the purchased goods over to you at the Supplier’s trade counter.

5.3.2 If the Buyer needs to cancel your order after you have submitted it on the website, please call us on 01908 639181.

5.4 Collection of Goods

5.4.1 Before the Buyer places their order with the Supplier, the Buyer will be asked to confirm they wish to collect from the Supplier’s trade counter. The Buyer must collect the goods from the trade counter.

5.4.2 Subject to clause 6, if the Buyer’s goods are in stock at the trade counter, the Supplier will aim to ensure that they are available for collection from the trade counter within 30 minutes (during trade counter opening hours) after we receive your order and successfully process your payment.

5.4.3 Subject to clause 6, any goods not in stock on the day of ordering can usually be made available for collection from 2.00pm on the next working day. The Buyer can, where possible, part-collect the available goods the same day from the Supplier’s trade counter and collect the remaining goods from 2pm the next working day.

5.4.4 Should the Buyer not collect their order within 14 days then the Buyer’s order will be cancelled, and the value of your order will be applied as a customer credit to your record. The Buyer will require to arrange a call or visit to arrange a refund.

6. AVAILABILITY OF STOCK

6.1 All goods advertised on the Supplier’s website are subject to availability. While the Supplier endeavours to hold sufficient stock to meet all orders and purchases, if the Supplier finds to have insufficient stock to supply or deliver the goods ordered and paid for by you, the Supplier will attempt to contact you using the details you have provided to us to ask you how you wish to proceed. The Supplier, at our discretion, may process any part of the order which is available. Where goods are out of stock, we will refund you the price paid for such goods as soon as possible and in any case within 14 days.

7. DELIVERY

7.1 The Buyer should note before placing an order, please refer to the delivery options set out on the Supplier’s website to ensure that we can deliver to your address. A valid signature may be required on collection or delivery.

7.2 Orders placed by the Buyer before 2.00pm on a working day will be processed that day and will be delivered as per the requested delivery option, on condition no additional security checks are required and all stock items ordered are available.

7.3 The goods the Buyer orders will be delivered to the United Kingdom address you give when you place the order. Deliveries are not made outside of the United Kingdom.

7.4 The Supplier reserves the right to make partial deliveries by separate delivery shipments.

7.5 The Buyer, upon receipt of order, will be asked to sign for the goods received in good condition. If the Buyer is unable to check the contents of their delivery at the point of delivery, the Buyer is to sign for the parcel as Unchecked. Failure to do so may affect any warranty claims that you make thereafter.

7.6 The Supplier strongly suggests the Buyer, upon receipt of their order, ensures the goods supplied are checked and are suitable for your purposes and do not have any defects or missing parts.

7.7 In the unlikely event the Buyer has not received all the goods within the stated delivery time, the Buyer must notify the Supplier immediately.

7.8 The Supplier will make every effort to deliver the goods as soon as possible after the Buyer’s order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by the Buyer through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform the Buyer as soon as is possible.

7.9 If delivery of goods cannot be made to your address for reasons under the Supplier’s control, the Supplier will inform you as soon as possible.

7.10 The Buyer must do all that they reasonably can to enable delivery to take place at the given time and place. If the Buyer delays delivery, or delivery fails because the Buyer has not taken appropriate steps (other than by reason or circumstances under the control of the Supplier, Clause 7.9 applies), then without prejudice to any other right or remedy available to the Supplier, the Supplier may:

7.10.1 Pass on the cost of any re-delivery to the Buyer,

7.10.2 Store the goods until actual delivery and charge the Buyer for reasonable costs, including insurance, of storage, or

7.10.3 The Buyer reserves the right to sell the goods at the best readily obtainable price, after deducting all reasonable storage and selling expenses, and account to the Buyer for any excess over the price you agreed to pay for the goods or charge the Buyer for any shortfall below the price you agreed to pay for the goods.

7.11 If the Buyer fails to take delivery because they have cancelled the Contract under the Distance Selling Regulations, the Supplier shall refund or re-credit the Buyer within 30 days for any sum that has been paid by you or debited from your credit/debit card for the goods. Upon the Buyer exercising their right to cancel, the Buyer shall be required to return the goods to the Supplier. Should the Buyer fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.

7.12 All goods returned under the Distance Selling Regulations will be refunded less the cost of carriage for delivery, Clause 7.11 applies.

8. TITLE AND RISK

8.1 Risk and therefore responsibility for insurance of all items supplied shall pass to the Buyer upon delivery within the United Kingdom.

8.2 All goods supplied to the Buyer trading within the United Kingdom and are ultimately assigned for destinations outside the United Kingdom, are sold FOB (Free On Board) and acceptance by the Shipping Agent on behalf of the Buyer shall constitute delivery of the goods, and insurance and risk liability shall pass to the Buyer at this point.

8.3 Without prejudice to clause 7.10, upon delivery of the goods to the Buyer or collection of the goods by the Buyer, the goods shall be at the Buyer’s risk and responsibility. In spite of delivery or collection, title of goods supplied by the Supplier does not pass to the Buyer until the Supplier has received in full all sums due to it (in cash or cleared funds) in respect of the goods, and all other sums which are or which become due to the Supplier from you on any account. Until title in the goods passes from the Seller to the Buyer, the Buyer shall:

8.3.1 Not be entitled to use the goods,

8.3.2 Safely hold the goods for the Seller,

8.3.3 Return the goods to the Seller immediately if the Seller asks you to,

8.3.4 The Buyer will be liable to the Seller for any loss, damage, or destruction of the goods.

8.4 In addition to clause 8.3, until title in the goods passes from the Seller to the Buyer, the Buyer shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as the Seller’s property. The Buyer will grant us an irrevocable licence to enter, with or without vehicles, any of your premises for the purpose of inspecting or repossessing the goods.

8.5 The Supplier shall be entitled to recover payment for the goods from the Buyer, even though title of any of the goods has not passed from the Supplier.

9. RETURNS AND CANCELLATION

9.1 Returns

9.1.1 Incorrect Items Ordered by Buyer – Alfast is committed to providing Buyers with the highest quality products and service. If, for whatever reason you decide to return goods that have been correctly supplied by us but have been incorrectly ordered by the Buyer, these goods must be returned to us within 14 days, in original condition and in the original packaging cartons the goods were supplied in by you and at the Buyer’s cost, with a photocopy of the original invoice included and an explanation for the return, whereupon a credit/refund to the value of the goods only, less a handling charge of 25%, will be issued. A collection charge of £7.95 will be payable and deducted from any refund issued.

9.1.2 Faulty or Incorrect Items Supplied to Buyer – If on the rare occasion, products are found to be faulty, defective, or incorrectly supplied against your order, Alfast offers a collection, replacement and delivery service at no charge to the Buyer. If we have arranged a courier to collect your product, we are unable to specify the collection time and is your responsibility to ensure that someone will be present when the courier arrives at the collection address.

9.1.3 Goods Damaged on Delivery to Buyer – if the goods supplied to the Buyer are damaged on delivery, the Buyer must notify the Supplier in writing, together with photographs of proof of damage, by hand or email within 7 days from receipt of goods. Alfast offers a collection, replacement, and delivery service at no charge to the Buyer. If the Supplier has arranged a courier to collect your product, is the Buyer’s responsibility to ensure that someone will be present when the courier arrives at the collection address.

9.1.4 Any goods that have been ordered in or manufactured specially against your instruction are not accepted for credit/refund.

9.2 Cancellation

9.2.1 The Buyer has the right to cancel their order and return the items purchased to us by giving us notice of cancellation within 14 days of the date of delivery to you or your collection from the Seller’s trade counter, as is applicable. In relation to goods delivered to the Buyer, you may need to take delivery of the goods before you can cancel your order if the goods are placed into our delivery process before we receive your notice of cancellation. Where your order comprises multiple delivery shipments, the 14-day cancellation period for the goods in your order runs from the date of the delivery of the last shipment to you.

9.2.2 To exercise the Buyer’s right to cancel, you may inform us of your decision to cancel by hand, post or email using the contact details set out below at clause 16. Notification of cancellation of order via phone is not accepted. The Buyer may also cancel by informing the Seller at our trade counter. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation, clause 8.9 applies.

9.2.3 Once the Buyer has notified the Seller that they are cancelling the contract, the Supplier will refund or re-credit the Buyer within 14 days for any sum that has been paid by the Buyer or debited from their credit/debit card for the goods, excluding any delivery charge paid for delivery to the Buyer.

9.2.4 The Buyer will lose their right to cancel after the expiry of the 14- day period referred to in clause 9.2.1. This does not affect your rights if there is any problem with the goods.

9.2.5 On cancellation for whatever reason, where the Buyer has received the goods, the Buyer will be responsible for returning the goods to the Seller, together with the original packaging, without delay and in any event within 14 days after the day of the cancellation at the Buyer’s cost, subject to clause 9.3. The Buyer must return goods with all components.

9.2.6 The Buyer must ensure the goods are returned to the address shown on the Contact section of the website. The Buyer must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

9.2.7 The Buyer may return certain goods by post from your local Post Office and larger goods by the Seller’s carrier collection service. The Seller reserves the right to charge a fee for the carrier collection service, the amount of the fee will depend on the goods returned up to a maximum fee of £25.

9.2.8 Following cancellation, the Seller will refund you the price paid for the cancelled order, or part of the order cancelled. Where the Buyer cancels the entire order, the Seller will also refund the standard delivery charges, or an amount equal to the standard delivery charges, if you elect to use a more expensive delivery method paid. Where the Buyer cancels part of an order, the Seller will not refund the delivery charges. The Seller will pay the refund within 14 days after the day:

9.2.8.1 The Buyer notified the Seller to cancel their order,

9.2.8.2 Where the Buyer has not received the goods; or,

9.2.8.3 The Seller receives the goods you returned to us, where the Buyer is in receipt of the goods; or

9.2.8.4 The Buyer provides us with a proof of return for the goods, where you have returned the goods, but the Seller has not yet received them.

9.2.9 The Seller will refund the Buyer using the same means of payment as the Seller used to pay for their order or purchase.

9.2.10 The Seller reserves the right to make a deduction from the amount of the refund for loss in value of the goods returned where the goods show signs of unreasonable use. For these purposes, unreasonable use includes handling the goods beyond what is necessary to establish the nature, functioning and characteristics of the goods. The Seller reserves the right to withhold any refund until the Seller has received the goods or the Buyer has supplied proof of return for the goods.

9.3 Faulty Goods

9.3.1 Where the goods are being returned because they are faulty or incorrect, the Seller will meet the cost of return delivery, but the Seller asks the Buyer that you allow us to nominate the carrier. Your right to return goods in these circumstances is not limited to the 14-day period, clause 9.2.1 applies.

9.3.2 Without prejudice to the Buyer’s right to cancel orders generally under this clause 8, if the Buyer has notified the Seller of a problem with the goods within 14 days of delivery or collection, the Buyer has the right to reject the goods and receive a full refund, or alternatively the Seller can provide a replacement.

9.3.3 If an item develops a fault after 14 days following delivery or collection, the Seller may offer a repair or replacement of the item, or a refund. If the item is to be repaired, and the manufacturer has provided a helpline, repair service or warranty, we may ask you to make contact with the manufacturer direct or we can do this on your behalf. If there is no such service or warranty with the product, in most instances we will either offer a repair or where this is not possible, we will replace the item with the same or an equivalent model.

9.4 If the Buyer is a consumer, the provisions of this clause 9, does not affect their legal rights.

10. WARRANTY

10.1 The Supplier warrants that all goods supplied are to the best of their knowledge of merchantable quality and are free of any defects due to materials, design, or workmanship. This warranty does not affect your statutory rights as a consumer.

10.2 The Supplier reserves the right to make alterations in design, colour, finish, or content of the goods sold from the samples shown or displayed in brochures, catalogues, or websites. All goods are supplied subject to availability, clause 6 applies.

10.3 This warranty does not apply to an defect in the goods arising from fair wear and tear, accident, wilful damage, negligence by the Buyer or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier’s instructions, or any alteration or repair carried out without the approval of the Supplier.

10.4 The Supplier, being unaware of the eventual application of the parts supplied, cannot be held liable for the performance of such goods when supplied, exactly as specified by the Buyer.

10.5 The Supplier at all times reserves the right, notwithstanding any other remedies available to it, to refuse to supply and/or suspend further deliveries and/or stop goods in transit or fulfil any other obligations of this Contract without having to give a good reason, whether or not, the Buyer fails to fulfil any of its obligations under this Contract.

11. LIABILITY

11.1 If the Buyer purchases goods from the Seller as a consumer (which means anyone who acts outside the course of their business, trade or profession), to the extent not prohibited by law, the Sellers accepts no liability for any:

11.1.1 Loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by the Buyer and the Supplier at the time you and we entered into our contract);

11.1.2 Loss which arises when the Supplier is not at fault or in breach of these Terms and Conditions; and

11.1.3 Any indirect or consequential business loss or damage, whether for loss of profit, loss of business, depletion of goodwill, contracts, business opportunity, business interruption or otherwise, costs or expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this Contract.

11.2 If the Buyer is a trade customer, the Seller will have no liability to compensate you (whether in contract, tort (including negligence), breach of statutory duty or otherwise), other than any refund we make under these Terms and Conditions or otherwise at our discretion.

11.3 Without prejudice to clause 11.2, if the Buyer is a trade customer, the Supplier shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any:

11.3.1 Loss of profit, loss of business, goodwill, contracts, business opportunity and other similar losses, or any business interruption, 11.3.2 Indirect or consequential loss, neither will the Supplier be liable to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.

11.4 If the Buyer is a trade customer, the Buyer acknowledges and agrees that these Terms and Conditions constitute the entire and only agreement between us.

11.5 Nothing in these Terms and Conditions is intended to affect your legal rights if the Buyer is a consumer, nor is it intended to exclude or limit our liability to you for fraud, fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability which cannot be limited or excluded as a matter of applicable law.

11.6 Goods are intended for use in the United Kingdom only. The Seller cannot confirm that the goods comply with any laws, regulations, or other standards applicable outside of the United Kingdom. All goods are sold in accordance with the manufacturer’s specifications and are subject to any qualifications, representations or instructions contained in the documentation associated with the goods.

11.7 If you are a trade customer and subject to clause 11.5, the Seller will not be responsible to you or, in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you. Consequently, if the Buyer is a trade customer, you hereby agree to hold us harmless from and indemnify us against any liability associated with, any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.

11.8 Subject to the clauses above on Title and Risk and Warranty, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.

12. AGE RESTRICTIONS FOR SPECIFIC GOODS

12.1 Where the Buyer places an order for or otherwise purchase age-restricted goods (i.e. knives, knife blades, solvents, aerosols), the Buyer must confirm that they are over the legal age of 18 and that delivery will be accepted by a person over the legal age of 18.

12.1 The Seller reserve es the right to cancel the Buyer’s order or purchase if the Seller reasonably believes the Buyer does meet the legal age restrictions for specific goods.

13. FORCE MAJEURE

13.1 The Supplier shall not be held responsible to the Buyer and therefore has no liability to the Buyer whatsoever for non-performance, for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered in whole or in part of its obligations as conferred under the Terms of this Contract for any reason or cause beyond its control. Such reasons shall include (but not inclusively), strikes, lockouts, accidents, extreme weather conditions, flood, storm earthquake, natural disaster, disruption of power, failure of telecommunications networks, inability to use transport networks, materials or fuel supplies, outbreak of epidemic and/or pandemic diseases, terrorist attack, acts of war, civil disturbance, riots, fire, explosion, mechanical failures and other industrial disputes, acts of God, acts or restraints of Government and impositions or
restrictions of imports of exports.

14. TERMINATION

14.1 The Supplier can terminate the sale of goods under the Contract where:

14.1.1 The Buyer commits a material breach of your obligations under these Terms and Conditions,

14.1.2 The Buyer is or becomes, or in our reasonable opinion, is about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors,

14.1.3 The Buyer enters into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors or,

14.1.4 The Buyer convenes any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of a administrator, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 of the Insolvency Act 1986), a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.

15. DATA PROTECTION

15.1 When providing goods to the Buyer, the Supplier may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.

15.2 The Supplier and the Buyer both agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Supplier shall be the ‘data processor’ as defined in the General Data Protection Regulations (GDPR) as may be amended, extended and/or re-enacted from to time.

15.3 For the avoidance of doubt, ‘Personal Data’, ‘Processing’, ‘Data Controller’, ‘Data Processor’ and ‘Data Subject’ shall have the same meaning as in the GDPR.

15.4 The Supplier shall only Process Personal Data to the extent reasonably required to enable it to provide the goods as mentioned in these Terms and Conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the processing and refrain from Processing and Personal Data for its own or for any Third Party’s purposes.

15.5 The Supplier shall not disclose Personal Data to any Third Parties other than employees, directors, agents, subcontractors or advisors on a strict “need-to-know” basis and only under the same (or more extensive) conditions, as set out in these Terms and Conditions or to the extent required by applicable legislation and/or regulations.

15.6 The Supplier shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Supplier on behalf of the Buyer. Further information about the Supplier’s approach to data protection are specified in its Data Protection Policy, which can be found on our website.

15.7 The Supplier will take all reasonable precautions to keep details of the Buyer’s order and payment secure, but unless the Seller is negligent, the Supplier will not be liable for unauthorised access to information supplied by the Buyer. Full details are set out in our Privacy Statement.

16. CONTACT DETAILS

16.1 If the Buyer wishes to place an order, discuss, or cancel their order, or to make a complaint with respect to their order, please contact us by:

Email: sales@alfast.co.uk
Telephone: 01908 639181 (calls may be recorded for training and quality purposes)
Post: Alfast Fixings & Fasteners Ltd, Unit 1 Avant Business Centre, First Avenue, Denbigh West, Milton Keynes, Bucks., MK1 1DL

17. IMAGES

17.1 Products images and technical drawings on the Seller’s website are for illustrative purposes and although every effort has been made by the Seller to ensure their accuracy, they may differ from the actual product.

18. LAW & JURISDICTION

18.1 This Contract shall be governed by and interpreted according to the Laws of England and Wales and all disputes arising under the Contract (including non-Contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.